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Are you the perfect SAP user?

Let's assume that you are thinking about introducing a new ERP solution and have reached the point where you include a SAP solution in your inner circle of favourites. But perhaps you are hesitating? Isn't it too complicated? Do not only the really big companies have this? Then the question already pops up in the back of your mind: Am I the perfect SAP user? We'll give you some food for thought on how you can tell if SAP is the right solution for you.

If you look at SAP Business One from the point of view of features and technical performance, you can already be quite satisfied with an introduction: you can manage your entire company efficiently - from finance to purchasing, warehouse management, sales and CRM, all the way to production and extensive analyses and dashboards.

SAP Business One also appeals to a wide range of companies in terms of industries. Users from manufacturing, retail, service companies as well as schools and public sector clients are all part of the user family and feel comfortable with SAP Business One. So what makes a typical user?

SAP users have the big picture in mind

SAP users want to develop their company strategically and do not lose sight of their goals despite their daily business. SAP users do not just plan from today to tomorrow, but use a variety of analyses to position the company. The software is only the tool that provides the information in the background. SAP users already know today where they want to see their company in the next few years, which target markets and customer groups are promising and what needs to be done for success.

SAP users want a clear view of their business.

How is my company doing right now at this very moment? What is the order backlog and which incoming payments do we expect within the next two weeks? SAP users want to derive tasks from facts or, even better, have them "told" to them by the system. SAP users want information quickly at a glance. Instead of time-consuming comparisons and consolidations of various Excel lists, SAP users prefer analyses in real time and at the push of a button.

SAP users make decisions based on reliable data.

Who does not know this? How often are business decisions still made on the basis of gut decisions. What else can you do if well-founded data is not available in real time and a lot of effort has to be put into analyses. We are not only thinking of the "big" decisions, for example in product development. We are also thinking of the small "blind flights" that are made when ordering materials, in production planning or in other areas. SAP users do not want to make gut decisions, they want to make decisions based on sound and reliable information.

Do you want to know now what exactly SAP Business One is all about? Read on here or get in for a test drive.

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SAP Business One

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

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After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

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If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

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If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

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We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

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