Central phone number
Feel free to contact us!

+49 371 2371-216


Central fax number
Feel free to contact us!

+49 371 2371-299


Support hotline
We answer your questions

+49 371 2371-270

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Your SAP Business One partner- SIGMA Software und Consulting

As a certified   SAP Business One partner, SIGMA supports small and medium-sized enterprises in digitizing their business processes. We assist you with implementation, consulting and support, work with you to realize your optimization project and impart knowledge in practical training courses.   


What our customers say

In SIGMA, we have found a professional software partner in the SAP field who consistently supports us in putting our ideas into practice.

Sven Bonitz
Managing director

Good advice is extremely important. In SIGMA, we have found a partner who has successfully mastered the implementation project with us and who will continue to support us with advice and assistance in the future.

Tim Spanke
Managing director

Why SIGMA is the right SAP Business One partner for you

As a long-standing SAP partner, SIGMA has been ensuring smooth processes with SAP Business One since 2007. With over 150 successfully implemented projects, we stand for experience, quality and reliability. Our SAP-certified experts guarantee high quality standards and professional support that really helps in everyday work.

  • Flexibly scalable- whether for 1 or 200 users
  • Updatable customizations according to SAP standards, usually back up and running within a day
  • Multiple winner of the SAP Award for highest customer satisfaction in Germany
  • Full-service IT provider-   your single point of contact for all solutions

 

References from our enthusiastic SAP Business One customers

Benefit from our cross-disciplinary expertise!

Do you need additional IT services that interact with your SAP Business One? Then you've come to the right place. Because we are more than just ERP: as a full-service IT supplier, we work in all areas of IT and offer you everything from a single source.

are no problem for us!

We are industry experts

Whether you are in retail, manufactoring or services, as an experienced SAP Business One partner, we understand the specifics of your industry.  We analyze your business processes and work with you to develop tailor-made solutions, whether standardized or customized, supported by our own development department with experienced practitioners.

We are already strengthening small and medium-sized enterprises in many sectors

Icon food

foodstuffs

Icon service providers

service providers

Icon educational institution

educational institutions

Icon e-commerce

e-commerce

Icon production

production

Icon trade

trade

Icon medical technology

medical technology

Icon service & maintenance

service & maintenance

Icon start-up

start-up

Powerfull add-ons for SAP Business One

As an SAP partner for small and medium-sized businesses, we have developed powerful add-ons for the specific requirements of various industries based on over 150 customer projects.  Our performance boosters increase the efficiency of your processes. We have the right add-on for your industry too.

Whether regional, national or international- we accompany you on your path to digitalization

Close to our customers

Is proximity to your SAP Business One partner important to you? We are your partner for small and medium-sized businesses in Chemnitz and the surrounding area.

Strong projects throughout Germany

Customers  throughout Germany benefit from our industry expertise. Thanks to remote support, there are no barriers to project implementation and ongoing support.

Experience beyond borders

Does your company operate globally? We have already implemented SAP Business One in several countries. This enables us to create smooth collaboration between parent companies and subsidiaries.

SIGMA as your SAP partner for the next stage

Your company is evolving and your SAP partner should be too. Switching is easier than many people think: we make the transition smooth, secure and without interrupting your ongoing operations.

1. Non-binding consultation

Together, we will analyze your current situation and discuss your goals.

2. Analysis of your system

Our experts will review your existing SAP Business One environment, including licenses, add-ons and customizations.

3. Taking over partner support

We will officially take over your SAP support. We will handle the change via the SAP partner portal.

4. Joint restart

We take care of support, maintenance and further development of your system. Upon request, we can assist you with optimizations and upgrades.

Your advantages
Personal support

Your contacts are experienced SAP experts

No additional licenses

You continue to use your existing licenses

Smooth migration

Fast and secure conversion of your system

FAQ- frequently asked questions about SAP Business One partnership

SIGMA impresses with its many years of experience and over 150 successfully implemented projects. Our customers benefit from a high level of technical expertise, updatable adaptations in line with SAP standards, and the strength of a full-service IT provider offering all solutions from a single source.

SIGMA offers a wide range of options for customizing SAP Business One, including powerful add-ons for various industries and its own development department for tailor-made solutions.

After a non-binding consultation, we will review your existing SAP Business One environment and officially take over partner support. We will then assist you with support, maintenance, and further development to ensure that the transition is smooth and does not interrupt your ongoing operations.

Yes, a certified SAP partner is required for the purchase, implementation, and ongoing support of SAP Business One. Your partner will ensure that your system is set up correctly, updated regularly, and optimally tailored to your business processes.

Yes, you can also obtain support services such as system optimizations, add-ons, training, support quotas, or project-related support from another certified SAP Business One partner.

Benjamin Apfelstädt | Sales SAP Business One
SIGMA Bot IconSIGMA bot
SAP Business One

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

2. Providing feedback

After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

3. Contacting the sales team

If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

4. Email forwarding

If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

5. Chatbot optimization

We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

SIGMA Bot Icon

Hello, I'm the SIGMA Question Bot, and I'd be happy to answer your questions about SAP Business One.

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