SAP Business One for e-commerce
Speed and efficiency count in e-commerce: customers expect seamless shopping experiences, fast deliveries and excellent customer service. SAP Business One offers a centralized platform that unifies all of your company's core processes and is tailored specifically to the requirements of e-commerce. Experience a solution that helps you optimize inventory, manage orders and interact seamlessly with your online sales channels.
SAP Business One can be easily integrated with leading e-commerce platforms such as Shopify, Shopware, Magento, WooCommerce or your own web stores and marketplaces such as eBay or Amazon. Standard interfaces and flexible APIs make it easy to link existing systems and ensure seamless data communication.
benjamin.apfelstaedt@sigmagmbh.de
Why SAP Business One for e-commerce?
![[Translate to English:] Effizienzsteigerung](/fileadmin/SAP/icon_effizienz.svg "[Translate to English:] Icon Effizienz"){kind=icon}
Automation and centralization of business processes - from inventory management to logistics.
![[Translate to English:] Icon Kundenzufriedenheit](/fileadmin/SAP/icon_kundenzufriedenheit.svg "[Translate to English:] Kundenzufriedenheit"){kind=icon}
Fast and precise order processing and transparent communication strengthen customer loyalty.
![[Translate to English:] Skalierbarkeit](/fileadmin/SAP/icon_effizienzsteigerung.svg "[Translate to English:] Icon Skalierbarkeit"){kind=icon}
The solution grows with your company, regardless of whether you are active on national or international markets.
![[Translate to English:] Datenbasierte Entscheidungen](/fileadmin/SAP/icon_daten.png "[Translate to English:] Icon Daten"){kind=icon}
Real-time data and reports enable strategic insights and data-driven optimization.
What our customers say
Thanks to the successful integration of the SIGMA SAP Business One add-ons Mobile Warehouse Management and Digital Packing Table, we at nutrimmun have achieved comprehensive automation of our logistics chain. The seamless connection to our web store enables efficient data capture and a reduction in manual tasks and errors. Among other things, this has enabled us to significantly reduce the administrative work involved in creating customer orders.
Tobias Eiling, Commercial Manager
The overview of our stock levels and online sales as well as the possibility of automated connection to eCommerce solutions was the most important argument for us in favor of SAP Business One. Since we have been using the new system, I have had the necessary overview of my stocks. And above all, we are also much faster when it comes to stocking the store and eBay etc. The implementation has therefore paid off for us.
Thomas Müller, Owner
Enthusiastic customers - our references
Functions of SAP Business One for e-commerce
With real-time inventory management in SAP Business One, companies always have an overview of their stock levels and minimize shortages and surpluses - for efficient, predictive warehouse processes in real time.
- Automate inventory management to minimize stock surpluses and shortages
- Real-time stock reconciliation between online store and warehouse
- Avoidance of overselling
- Low stock notifications and dynamic reordering
Omnichannel integration with SAP Business One enables e-commerce companies to link all sales platforms so that orders can be centrally controlled and seamlessly managed - for a consistent customer experience and efficient processing.
- Seamless integration of online marketplaces (e.g. Amazon and eBay) and webshops (e.g. Shopify, WooCommerce or Magento)
- Central management of all channels and orders on one platform
A central function of the e-commerce integration is the synchronization of data between the online store and SAP Business One. The following synchronizations can take place in real time or periodically:
- Product data: synchronization of item information, prices, stock levels and product descriptions
- Customer data: Transfer of new customers or updating of customer data (name, address, payment methods)
- Orders: Automatic import of orders from the online store and entry as sales orders in SAP Business One
Automated order processing enables seamless processing of orders, from order entry to delivery - all integrated into SAP Business One for an efficient and transparent workflow.
- Creating a sales order in SAP Business One
- Checking stock levels and reserving products through SAP Business One
- Posting the delivery after dispatch in SAP Business One and reporting the status to the online store
- Invoicing in SAP Business One and dispatch to the customer
- Clear management of returns and refunds
With SAP Business One, companies can effectively strengthen their customer relationships by providing personalized support and centrally managing all interactions for seamless communication and long-term customer satisfaction.
- Centralized customer information for a personalized customer approach
- Management of customer inquiries, returns and complaints
- Creation of personalized offers and cross-selling recommendations
Real-time data analysis and reporting in SAP Business One enables e-commerce companies to make informed decisions by gaining valuable insights into their operations and analyzing data in real time - for an agile and data-driven business strategy.
- Easy creation of reports and analyses in real time
- Integration of business intelligence tools for comprehensive data and market analysis
- Detailed insights into sales statistics, turnover, profit margins and customer behavior
- Business decisions based on real-time data become possible
Financial and payment processing in SAP Business One ensures accurate management of all financial transactions and smooth processing of payments, allowing companies to optimize their liquidity while keeping track of their finances.
- Easily manage payments and integrate popular payment methods such as PayPal, credit cards or other payment gateways
- Automatic booking and reconciliation of transactions
- Reports on key financial figures such as turnover, profit margins and cash flow
- Integration with shipping service providers for the automated creation of shipping labels
- Real-time tracking and tracing for fast and secure delivery
- Inventory management and optimization of logistics processes for on-time deliveries
Our SAP Business One add-ons support your e-commerce processes
SIGMA Mobile Warehouse Management
The SIGMA add-on for SAP Business One improves warehouse management through mobile capture and real-time updates. In addition to efficient picking and packing processes, it also enables inventory tracking, which increases order accuracy and optimizes warehouse processes - ideal for e-commerce companies that rely on fast and precise fulfillment.
SIGMA digital packing table
The add-on for SAP Business One optimizes shipping processes through automated picking and route optimization, synchronizes shipping data in real time and enables the printing of shipping labels with tracking IDs. This improves efficiency and reduces errors in e-commerce shipping.
cks.DMS
The add-on enables retailers to automatically archive and digitally store shipping documents such as delivery bills and invoices. It makes it easier to find and share these documents quickly and saves time when managing documents in e-commerce.
SIGMA EDI Cockpit
The SIGMA EDI Cockpit optimizes data exchange in e-commerce by seamlessly integrating different IT systems. It enables the automated exchange of business data, saves time, reduces sources of error and improves data quality, which increases the efficiency and competitiveness of your company.
FAQ - frequently asked questions about SAP Business One for e-commerce
Yes, SAP Business One can be integrated with common e-commerce platforms such as Shopify, Magento, WooCommerce or Shopware. Data such as orders, stock and customer information can be synchronized in real time via APIs or middleware tools such as SAP Integration Framework 2.0.
SAP Business One offers functions for real-time monitoring of stock levels, automatic stock updates and the optimization of warehouse processes. The system can consolidate stock from different sales platforms to avoid overselling or stock surpluses.
Integration with your e-commerce platform means that orders are imported directly into SAP Business One. Here they can be processed automatically, transferred to logistics and linked to invoices or delivery bills.
Yes, the integrated CRM module of SAP Business One makes it possible to centrally manage customer inquiries, complaints and support cases. Data from e-commerce is seamlessly integrated so that customer service teams can access complete customer histories.
Yes, SAP Business One offers powerful reporting and analysis tools. You can create sales, inventory and customer reports to make informed decisions and optimize your e-commerce strategy.
