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+49 371 2371-216


Central fax number
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+49 371 2371-299


Support hotline
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+49 371 2371-270

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Our Partners

At SIGMA Software and Consulting, we excel at presenting you with customized solutions that fit your business and your challenges exactly. Our goal is always to find the ideal solution for the requirements of your employees.

To achieve exactly that, we cooperate with various partners. We have high standards for ourselves and our partners and for this reason we only work with the best.

SAP

For the target market of small and medium-sized enterprises, SAP relies on partnerships with certified partners who sell and implement SAP Business One. As a long-standing SAP Gold Partner, we have been ensuring smooth processes with SAP Business One for our customers since 2007.   In doing so, we are characterized by knowledgeable, SAP-certified employees and a growing expertise.

Link:   www.sap.com

CIM-POOL AG (PPS One)

PPS One is a fully integrated add-on in SAP Business One for production planning and production control in small and medium-sized manufacturing companies. Here, the system is supplemented by additional functions, such as the graphical capacity utilization overview, control station and progress control, through advanced resource planning to preliminary and final costing, as well as quality assurance control.

Link: www.ppsone.com

ck.solution GmbH (cks.DMS)

cks.DMS for SAP Business One is a document management system that enables GoDB-compliant archiving according to the rules of accounting and storage of tax-relevant electronic data and paper documents. Here, document-intensive process flows are facilitated by the automatic assignment of SAP documents to digital or paper documents. In addition, full automation is also possible, such as for the automatic entry of incoming invoices.

Link: www.cksolution.de

Cloudiax

Cloudiax offers a cloud platform made in Germany and enables SAP Business One to be provided in the cloud. This enables companies to manage their business processes such as financial management, warehouse management, purchasing, sales and production in a central cloud environment, thus eliminating the need for high investments in IT infrastructure and hardware.

Link:   www.cloudiax.com

CoreSystems AG (CoreSuite)

The Coresuite Country Package is the ideal tool when it comes to individual adaptations of a new or existing SAP Business One environment. This can significantly minimize the project implementation and also future customization efforts.

Coresuite Time is an industry-independent time and project management add-on with which you always have your resources and projects under control. Record services, material, expenses or working time quickly and easily. With the invoicing wizard, services are invoiced efficiently at the push of a button. 

With SAP Field Service Management, you can plan the deployment of technicians, vehicles, materials and tools and gain complete transparency over your processes. The software supports service managers throughout the entire process - from service requests, planning and mobile field service to reporting and invoicing.

Link: www.coresystems.ch

Benjamin Apfelstädt | Sales SAP Business One
SIGMA Bot IconSIGMA bot
SAP Business One

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

2. Providing feedback

After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

3. Contacting the sales team

If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

4. Email forwarding

If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

5. Chatbot optimization

We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

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