Central phone number
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+49 371 2371-216


Central fax number
Feel free to contact us!

+49 371 2371-299


Support hotline
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+49 371 2371-270

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Switch to the cloud now and benefit with all Cloudiax new customer orders of 3 or more users until September 30, 2025.
E-billing obligation from 2025
The e-invoicing obligation from 2025 requires the right solution - we compare the standard functions of SAP Business One with the specialized extension cks.eINVOICE to show you the optimal choice for your invoice processing.
SAP Business One für die Lebensmittelbranche
Industry solution food industry
We combine the extensive functionality of SAP Business One with our industry know-how and the appropriate performance boosters.
SAP Business One - Die Lösung
SAP Business One
Keep track of your company's operations and metrics with SAP Business One. This ERP software for small and medium-sized companies streamlines and links your business processes and grows with your business.

SAP Business One - the ERP solution for small and medium-sized enterprises

With SAP Business One, you can embark on a future full of efficiency and clarity.   Our integrated solution automates your business processes, always provides you with up-to-date real-time data and creates full transparency in all areas of your company. This allows you to maintain an overview at all times, manage your company cost-effectively and minimize errors. Experience how seamlessly purchasing, sales, warehouse and finance work together, allowing you to concentrate fully on your core business.

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Talk to us!

We will be happy to present solutions for your industry and your processes. Talk to the specialists for SMEs.

Benjamin Apfelstädt

Benjamin Apfelstädt

Sales SAP Business One

+49 371 2371-216


Why SAP Business One?

Automated business processes

Increase your efficiency with automated processes that simplify and accelerate your business processes

More transparency

Maintain an overview at all times - all company data is visible and traceable at a glance.

Real-time data

Make informed decisions thanks to up-to-date, real-time data that gives you the decisive edge.

Cost-effective corporate management

Optimize your business management and reduce costs with a flexible, economical solution.

One software for all areas of the company

Standardize your processes with integrated software that covers all business areas.

Reduction of errors

Minimize risks and increase the quality of your work through automated and error-reducing processes.

Insight into SAP Business One in 60 seconds

SAP Business One - Everything Simple

With SAP Business One, you can manage your entire business. Whether CRM, sales, purchasing, finance, human resources, warehouse management, production, project management and service. Processes become easier and you make the right decisions faster. Watch this short video to see how it works.

Learn more about the features and capabilities of SAP Business One.

Want more boost?

We love SAP Business One, so we make it even better: With our Performance Boosters for warehouse, shipping and production, you work digitally to the last step. Watch this video to see how our Digital Packing Table can help you eliminate the word misdeliveries from your vocabulary in the future.

You want to know what else we have to offer? Here you will find our Performance Boosters for SAP Business One.

Benjamin Apfelstädt | Sales SAP Business One
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SAP Business One

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

2. Providing feedback

After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

3. Contacting the sales team

If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

4. Email forwarding

If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

5. Chatbot optimization

We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

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