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+49 371 2371-216


Central fax number
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+49 371 2371-299


Support hotline
We answer your questions

+49 371 2371-270

cks.WEB – Access the digital archive and shared files flexibly via a web browser

Access archived documents and SAP document data via your web browser, flexibly release parked documents, and make information available from any location.

✔ Access documents without the SAP Business One client
✔ Approve parked documents via browser, tablet, or smartphone
✔ Use the audit-compliant archive on the go

Access information where it’s needed

In modern businesses, teams often work in a networked and mobile environment. To ensure that collaboration across different locations or on the go runs even more smoothly, flexible access to documents and approval processes is the key to greater efficiency.

  • Challenge: Until now, valuable information has often been tied exclusively to SAP Business One access.
  • Your opportunity: By making this data available to employees without their own SAP client, approval workflows can be shortened and processes accelerated.

Flexibly manage archived documents and approvals in your browser

With cks.WEB, archived documents, SAP document data, and approval processes can be accessed directly via a web browser—regardless of your workstation or device.

This ensures that important information remains readily available even outside of traditional SAP access.

Access to documents without SAP access

Employees without the SAP Business One client can access specific shared documents and information.

This is ideal, for example, for production departments, external parties, or tax advisors.

Flexibly release parked documents

Approvals can be processed directly through the browser—including on mobile devices such as laptops, tablets, or smartphones.

In addition, comments can be added to documents, and processes can be documented in a traceable manner.

Provide and archive documents in an audit-proof manner

Documents can be viewed, downloaded, or updated with new revisions.

Even when you're on the go, your audit-proof archiving remains fully intact.

How to use cks.WEB outside the SAP Client

Access via a web browser: Users log in directly through their browser—regardless of their device or location.

Dokument

Accessing documents and transaction data: Archived documents and relevant SAP information are immediately available.

Dokument erkennen

Edit approvals and comments: Parked documents can be reviewed, commented on, and approved.

Rechnungsverarbeitung

Centralized documentation of information: All changes and approvals are clearly documented in the system.

The benefits of cks.WEB

Access to information from anywhere

Documents and transaction data are readily available even when you're away from your desk.

Reducing the workload on the accounting department

Tax advisors, specialized departments, or external parties can access the necessary documents themselves.

Faster approval processes

Documents can be reviewed and approved directly in the browser—without having to return to the SAP workstation.

Better collaboration between departments

Information is available in a centralized location and does not need to be sent multiple times.

Use on various devices

cks.WEB can be used flexibly on a laptop, tablet, or smartphone.

Frequently Asked Questions About cks.WEB

No. Documents and information can also be made available to users who do not have an SAP client.

Yes. You can share files directly through your browser—even on tablets or smartphones.

Yes. Documents can be viewed, downloaded, and updated with new revisions.

Yes. Even when accessed via a web browser, the audit-proof archiving remains intact.

Yes. For example, tax advisors or business partners can be granted targeted access to relevant documents.

SIGMA Bot IconSIGMA bot
SAP Business One

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

2. Providing feedback

After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

3. Contacting the sales team

If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

4. Email forwarding

If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

5. Chatbot optimization

We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

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Hello, I'm the SIGMA Question Bot, and I'd be happy to answer your questions about SAP Business One.

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