Customer and Sales
Contact person
A contact person in SAP Business One is the specifically stored individual assigned to a business partner, for example for sales, purchasing or service. Several contact persons can be maintained for one company with details such as name, role, telephone number and email address in the master data or customer master data. This helps assign communication, responsibilities and transactions clearly and process them more efficiently in day-to-day work. A well-maintained contact person improves availability, reduces queries and supports reliable cooperation with customers and prospects. Check in daily operations whether the correct contact person is stored for each company with up-to-date contact details and a clear area of responsibility.
