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SIGMA Digital Signature – The legally compliant digital signature for SAP Business One

Manual signatures on paper are prone to errors, time-consuming and often lack sufficient legal validity. With the SIGMA Digital Signature for SAP Business One, you can eliminate these weaknesses and digitise your sales and logistics processes.

Thanks to seamless integration with SAP Business One, signatures are captured directly on mobile devices and synchronised without any disruption to the workflow. Regardless of where you are – whether at goods receipt, goods inspection or in the service department – every document is immediately saved in your system as a tamper-proof PDF, guaranteeing the highest level of security for every digital signature.


More than just an image: Biometric forensics for maximum evidential value

SIGMA Digital Signature offers a deeper level of security: in addition to the visual signature, the biometric characteristics of the signature are also recorded. Pressure, speed and the exact stroke pattern are stored directly within the PDF as encrypted biometric data.

An integrated forensic tool enables detailed analysis of this data. The display of graphs and the timeline of the strokes provides evidence that goes far beyond a conventional image. Furthermore, signing each document with a company certificate guarantees that the file is completely tamper-proof.

Here’s how simple digital signatures are to use in your SAP Business One

The process is designed to be intuitive and integrates seamlessly into your daily workflow:

  1. One-off setup: Each device is registered via a web interface. By scanning a QR code, the device is cryptographically linked to the server. Once named, the digital signature is immediately ready for use on that device.
  2. Signature request: Directly within SAP Business One, click on ‘Sign’ and select the device available online.
  3. Digital signature at the customer’s premises: The document opens on the tablet or smartphone. The customer sees all the GDPR notices and provides the digital signature directly on the screen using their finger or a stylus.
  4. Automatic completion: The digital signature is transmitted to the server within a few seconds. The signed PDF is immediately available in your SAP Business One.

The benefits of the SIGMA digital signature

Seamless SAP Business One integration

The direct integration with SAP Business One ensures seamless operations without any data disconnects. As no separate workflows are required, the solution can be fully integrated into your existing processes.

Efficient setup through cryptographic linking

Thanks to the one-time setup, configuration is a minimal effort. Each device is registered just once and, following a restart, automatically reconnects to the system via the secure cryptographic link.

Maximum security and GDPR compliance

The protection of sensitive data is a priority: all biometric data is stored using high-level encryption and can only be accessed with the appropriate key or password.

High flexibility and ease of customisation

The solution adapts to your requirements by allowing you to name devices individually, choose the language (DE/EN) or perform a simple reset if necessary.

Frequently Asked Questions about the SIGMA Digital Signature

Yes. Thanks to the combination of timestamps, server logging and biometric data capture, the SIGMA Digital Signature offers an extremely high level of evidential value.

All touchscreen devices, such as tablets, mobile phones and till computers, are compatible.

The solution has been designed to be fully GDPR-compliant. All biometric data is stored in encrypted form and is accessible only to authorised staff via a secure access system.

As the SIGMA Digital Signature is a specialised SIGMA solution, it is purchased and licensed separately. It acts as a powerful add-on that specifically enhances the existing functions of your SAP Business One.

Are you ready for the digital transformation of your processes?

We’d be happy to show you, in a face-to-face meeting, how the SIGMA Digital Signature complements your processes and how you can implement modern, paperless documentation using SAP Business One.

SIGMA Bot IconSIGMA bot
SAP Business One

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

2. Providing feedback

After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

3. Contacting the sales team

If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

4. Email forwarding

If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

5. Chatbot optimization

We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

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